We manage about 35 properties in Obs. Most have alarms, but I lost count on how many do not use them and then cry foul when they get burgled...

So, the stats worsen if you consider that a lot of alarms are not used.

Marc

On 15/01/16 15:32, Carolyn Neville wrote:
Statistics - I love them!
Perhaps the 60% of households in Obs with no alarms are the problem re crime.   If I was a criminal, I would love to work in an area where the chances of an alarm going off was less than 50% - consequently the area is a rich picking ground.  This also poses a threat to the 40% of households that are alarmed, because they too will be targeted.
Perhaps we should work on getting more households to have alarms!

On 15 Jan 2016, at 3:09 PM, Frank Schuitemaker <[email protected]> wrote:

Hi All,

Just based on a recent survey in Oxford, James, Eden, Neath block with parts of Station, Trill and Bowden Roads / Streets.

60% have no alarm, 24% are with ADT, 14% with Premier (our preferred supplier) and 3% with Chubb

It is the 60% which may equate to some 1.500 houses in Observatory which is worrying.

There is thus scope for growth for all.

On 15 January 2016 at 12:44, Rosemary Robins <[email protected]> wrote:

---------- Forwarded message ----------
From: Rosemary Robins <[email protected]>
Date: Fri, Jan 15, 2016 at 12:42 PM
Subject: Re: [obsnw] ADT FEES Survery
To: Mark Neville <[email protected]>


To play Devil's Advocate for a moment:

Does monopoly not maybe = complacency - OR  better security?

One frequently hears "competition" is good............

Just a thought.

On Fri, Jan 15, 2016 at 9:08 AM, Mark Neville <[email protected]> wrote:
Hi all,

I have two contracts with Premier Security for two different properties in Nuttall Road. I have negotiated a discount on this basis of R269 each.

I have also found their technical services and new installation charges to be technically competent and competitively priced.

I am happy with their service. Further, they have advised that if/when they have more clients in Observatory they will be able increase their fixed presence, including introducing bicycle patrols.

I urge *everyone* to (1) install an alarm linked to a monitoring & response service (2) consider Premier Security as their service provider, and if so then (3) request Premier to increase their presence on the basis of their expanded client base.

Regards,

Mark Neville

On 14 January 2016 at 14:01, Steve Killick <[email protected]> wrote:
Hi All, 

My alarm was originally installed by Obs Armed Response. I have two residences on the same property. Each residence has its own alarm system and they are connected to the same radio transmitter. I therefore pay one monthly service fee.

Then switched to ADT because I was not happy with the service I was getting from Obs Armed response.

ADT initially offered a very good monthly rate but I also experienced exorbitant increases year on year. The final straw was when I had some maintenance work done on the system by ADT and they insisted that I needed to install an additional radio transmitter so that each alarm system would have its own transmitter. This would of of course mean paying two subscription fees every month. I argued that this was the way it had been operating for years with no problems but ADT refused to budge on the issue.

I switched to Premier which at the time was offered me a monthly rate approx half of what I was paying ADT. I currently pay R321 per month and I am very happy with Premier's service.

I  was always very happy with ADT's operational service but their commercial policies need to be reviewed, in my opinion.


Steve


On Tue, Jan 5, 2016 at 11:57 AM, Trevor Hughes <[email protected]> wrote:
Hi All

I received a fees hike from adt up to 451 per month from 1 Feb. I was
appalled and called them. My current fee is 421 and they have now
reduced that to 341 from 1 February

I have been a customer since 2003 and I won my own equilment

Please help with you fee

1. Fee per month
2. How long of have you been a customer
3. Do you own your own your own alarm
4 Are you happy with the fee you are paying
5. If you are on a special deal like pensioners rates or whatever

I do not want to start any discussions or price wars with other
prividers - run that in another thread - this is simply to help ADT
subscribers get better value for their money

I have save 80 rand a month of my current subscription by a simple
phone call and 110 from what they wanted to increase it to

I am interested in hearing about lower fees than 341

Lets keep this to the answers fpr 1 to 5 and lets all benefit

Thanks

Trev

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