Hi, Henk is most experienced on this issue. As far as I recall, he told us that we can complain whenever we are disturbed by noise that is disruptive when we are in our homes with doors and windows closed. It is particularly legitimate if the disturbance is on-going. You do not need to wait before you complain. Just keep a record so there is evidence so the problem is well tracked for evidence, particularly after each time the neighbours have been warned. One can even ask OBSID to speak to the neighbours and ask for advice who to call from Henk or councillor Patrick Chapple. I do not think it matters if you are an owner or not but you certainly can deal with it through a land lord if the problem is caused by people who are renting.
I believe in speaking to people nicely and telling them that you are disturbed by the noise and if they could please tone it down. If you have complained and they have not responded, you need to take firm action, calling the police if necessary, explaining the problem and then you have that evidence also when, if it persists, you can lay a charge of disturbing the peace and it would be best not to confront them too often, opening yourself up to abuse from them. If after the problem persists and you have records of evidence, there is a fair chance that they can be stopped by imposition of a fine, equipment removed, or eviction with help of authorities. I am not sure but it is not easy to achieve. I once resorted to using my hosepipe to wet my neighbours through their open window but can not recommend this action due to water restrictions and other reasons. Good luck and keep us informed what happens. Marc From: Carolyn Neville Sent: Tuesday, December 20, 2016 3:41 PM To: Mithila Orna Cc: The Observatory Neighbourhood Watch Subject: Re: [obsnw] Need solution of Noisy problem. Hi Mithila Where do you live? Are you renting or are you an owner? Are the people upstairs renting? Do you know who the landlord is? What times of the day are they playing music? Can you keep a time log of exactly when they are playing music, and then note down when you go and speak to them to ask them to turn it down, and what their response is. If you can do this for a couple of weeks then you are in a better position to make a complaint to the authorities. Let me know how it goes. Best wishes Carolyn Neville On 20 Dec 2016, at 2:37 PM, Mithila Orna <[email protected]> wrote: Hi, I am Mithila. I am facing Noisy problem. My upstairs are very rude and always play loud music in my sleeping time. I feel always disturb for them. I need help. Need solution. What should I do now?? 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