RadioWave from Wave Internet


David McNeill
McPond eCommerce Software
[EMAIL PROTECTED]
Buchanan Road
Franklin
New Zealand
Phone 09 292 7212 


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Mark Howard
Sent: Monday, 20 October 2003 5:00 p.m.
To: Multiple recipients of list offtopic
Subject: [DUG-OFFTOPIC]: ADSL connection woes

Hi All

I have had an ADSL connection (Jetstart - capped at 128k) working for
the last 
almost 2.5 years.  Have only noticed the line dropping out maybe once a
month or 
so.

All of a sudden, about a month ago it started dropping out several times
a day, to a 
point where it is bordering on un-useable.

The story I'm getting from Telecom is that the line was marginal to
begin with (I'm 
nearly 4km from the exchange) and there is nothing that Telecom can (or
at least is 
prepared to) do.  They have suggested that upgrading my modem (currently
a Nokia 
Ni500) might fix the problem.

Some questions, for people who know about these things:

Given that the connection was working well for so long and then suddenly
turned 
pear-shaped, it is reasonable for them to suggest that something has
happened to 
their network (which has tipped my connection over the edge of
"marginal") and its 
not reversable?

I know the Ni500 is a cheap modem, but is it likely that a more
expensive modem 
will fix the problem?

If it does fix it, it is clear that the state of the network is
deteriorating - so how long is 
it likely to fix it for?

The only other solution that I can think of is to sell my house and buy
one closer to 
the exchange - a tad extreme.  Are there any alternatives (in Rotorua)?
I'd have 
Woosh if I was in Tuatapere.

Thanks

Mark

PS.  I got a new computer at about the time things started going wonky -
but I can't 
see that having any effect.
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