Well I have been in a similar position Mark where I have Jetstream and
Jetstart for over 3 years.
We recently moved, and ever since then, (and I am now closer to the
exchange) I will get it dropping out.
It starts about 9:30pm, and continues till around 1-2am. It has been
know to drop PPP up to 16 times in a night. Commonly around 5-8 times.
I have been on to Telecom and Paradise who are my provider.
The extreamly weired thing is, it NEVER happened before, and now its
just crazy. We have had a dry spell here in CHCH and it has not lost PPP
in a couple of days !
I notice when its wet or windy. Telecom tried to tell me that they don't
see any connections dropping, so I cold booted the router when on the
phone to them, and they didn't even see it happen which they should
because the connection was lost. It was at this time I realised Telecom
were up to their old tricks.
The problem is 2 fold. (1). I am conviced that the cable somewhere is
faulty but telecom said their test on it was ok...that was a fine
weather test tho and (2). I have an Ausus extenal modem that has been
fine for nearly 2.5 years has the latest firmware, but another guy at
work had the same problem. He borrowed an Alied Tensin on one from work,
and has had no problems what so ever.

Telecom are changing the echanges to have the ASLAM's like you meation.
Mine had had it, and that's when my problem started. THAT TELECOM you
......  So and so's !
They should atleast TOLD people they might experience problems !

The whole thing has left me quite hacked off to be honest.

Jeremy

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Seth Wagoner
Sent: Monday, 20 October 2003 17:41
To: Multiple recipients of list offtopic
Subject: Re: [DUG-OFFTOPIC]: ADSL connection woes




Mark Howard wrote:
> Hi All
> 
> I have had an ADSL connection (Jetstart - capped at 128k) working for 
> the last
> almost 2.5 years.  Have only noticed the line dropping out maybe once
a month or 
> so.
> 
> All of a sudden, about a month ago it started dropping out several 
> times a day, to a
> point where it is bordering on un-useable.
> 
> The story I'm getting from Telecom is that the line was marginal to 
> begin with (I'm
> nearly 4km from the exchange) and there is nothing that Telecom can
(or at least is 
> prepared to) do.  They have suggested that upgrading my modem
(currently a Nokia 
> Ni500) might fix the problem.
> 
> Some questions, for people who know about these things:
> 
> Given that the connection was working well for so long and then 
> suddenly turned
> pear-shaped, it is reasonable for them to suggest that something has
happened to 
> their network (which has tipped my connection over the edge of
"marginal") and its 
> not reversable?

FWIW, I recently had similar trouble with a new install using a Dlink 
DSL504 ADSL router, and the relatively clueful person from Xtra-helpdesk

(yes, clueful, I kid you not) informed me there'd been some trouble with

that model, particularly with the new ASLAM's going into exchanges (vs 
the old DSLAM's) so it's just possible that the problems started because

they switched to an ASLAM.
...the fix in my case was to upgrade the firmware on the router, but 
apprently I had the encapsulation wrong as well, and switched from LLC 
to PC-MUX or something like that.
Hmm, just doing a bit of research I find
http://www.orcon.net.nz/help/kb/ADSL/DLINK/
and it says upgrading the firmware prob wasn't necessarily a great idea,

and there is a better way. Oh well. No idea if your modem has a similar 
problem or not.

-- 
Seth Wagoner
Webfoundry Ltd
PO Box 13181
Suite 33, Hotel Off The Square
115 Worcester St
DDI  +64-3-3740025
Cell +64-21-254-7971

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