On Oct 8, 2013, at 12:05 PM, jessamyn c. west <[email protected]> wrote:
> This may be impossible but since I know our users' IP addresses that aren't > working, if there was a way to add a "clean" IP to that lookup table, it > might help alleviate some immediate issues. Thanks for the report back, it > was helpful. > > These reports were from the past few days so I'm wondering a little bit if > the update last week may have broken something in addition to improving other > things. I've been sending reports that come with IP and geographic location > off to Anand. If you cc me on these reports I can check the ip address against both the new and old geoip databases.. -raj > > > ________ > Jessamyn > > librarian.net ::: jessamyn.com ::: jessamyn.info ::: box 345, randolph vt > 05060 > > > On Tue, Oct 8, 2013 at 2:36 PM, raj kumar <[email protected]> wrote: > Hi, > > It looks like yesterday's issues with the lending titles are not related to > GeoIP. When archive.org went down yesterday, the OL servers were not able to > access IA item metadata for the lending library books. When this happens, OL > is not able to loan a book. > > The last couple errors GeoIP I checked turned out to not actually be GeoIP > lookup errors, but other system errors.. Currently, to do geographic lookup > OL uses a static database copied onto our servers that rarely changes and is > updated by hand. Intermittent errors sometimes cause the loan system to stop > working, but the geoip lookup appears to be consistently working during these > times. > > One example of this is the IP address Jessamyn got assigned that stopped > working for a while. That issue was actually unrelated to the geoip lookup. > > Also, I manually updated our geoip db last week, so maybe the results will be > more accurate now. > > Hopefully the loan system becomes more stable soon. I know Anand is working > on adding features to it :) > > -raj > > > On Oct 8, 2013, at 10:10 AM, "jessamyn c. west" <[email protected]> wrote: > > > The way I understand it is that there's very little collection > > geolimiting that is on a state by state basis since we have all the > > states in the US participating. The problem is when people are in a > > state and Open Library doesn't seem to recognize them as being in the > > US at all (you can tell this is happening because they don't see a > > state-based banner at the top when they log in, it happened to me > > once). I may have the basic setup wrong but I am hoping someone who > > knows exactly how OL is doing this could suggest a method to repair > > it. > > > > ________ > > Jessamyn > > > > librarian.net ::: jessamyn.com ::: jessamyn.info ::: box 345, randolph vt > > 05060 > > > > > > On Tue, Oct 8, 2013 at 12:55 PM, Tom Morris <[email protected]> wrote: > >> On Mon, Oct 7, 2013 at 7:00 PM, jessamyn c. west <[email protected]> > >> wrote: > >>> > >>> In looking over the past 30-50 emails, we've had 6-8 reports of people > >>> who have been using Open Library just fine and then suddenly can't see > >>> any of the lending library books anymore and only see DAISY titles. > >>> > >>> I have been forwarding all these emails to Anand when they are > >>> reporting a geographical location and an IP address. I'm aware this > >>> may not be an OL issue (i.e. that ISPs are issuing IP addresses that > >>> don't resolve properly in some way) but I'm wondering if we can make > >>> this process smoother for people. This happened to me a few weeks ago > >>> and I was able to fix it by restarting my modem and getting a new IP > >>> but not everyone can do this. Thoughts? > >> > >> > >> Doing a geo lookup on the IP address is a nice convenience, but it seems > >> like there should be a way to override it and allow the user to specify > >> which geography they want lendable books for. There are, for example, lots > >> of people who live in New Hampshire, but commute to Massachusetts for work. > >> They might want to do lookups at home for books that they want to borrow > >> when in Boston. > >> > >> Tom > >> > >> _______________________________________________ > >> Ol-tech mailing list > >> [email protected] > >> http://mail.archive.org/cgi-bin/mailman/listinfo/ol-tech > >> Archives: http://www.mail-archive.com/[email protected]/ > >> To unsubscribe from this mailing list, send email to > >> [email protected] > > _______________________________________________ > > Ol-tech mailing list > > [email protected] > > http://mail.archive.org/cgi-bin/mailman/listinfo/ol-tech > > Archives: http://www.mail-archive.com/[email protected]/ > > To unsubscribe from this mailing list, send email to > > [email protected] > > _______________________________________________ > Ol-tech mailing list > [email protected] > http://mail.archive.org/cgi-bin/mailman/listinfo/ol-tech > Archives: http://www.mail-archive.com/[email protected]/ > To unsubscribe from this mailing list, send email to > [email protected] > > _______________________________________________ > Ol-tech mailing list > [email protected] > http://mail.archive.org/cgi-bin/mailman/listinfo/ol-tech > Archives: http://www.mail-archive.com/[email protected]/ > To unsubscribe from this mailing list, send email to > [email protected]
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