Ok tell me if this is a BUG or not. In my user setup, my user does not have the “Temporarily disable all notifications!” option set. And my user is set as a contact to services and hosts.
Yet when I look into the check_mk_objects.cfg file, it shows my host_notifications_enabled & my service_notifications_enabled set to 0 for my user……. I have also confirmed in my contacts.cfg file that 'disable_notifications': False. Dino Charalambous System Engineer | CCNA Core Technology Solutions | TSD Service Management 288 Pretoria Avenue Randburg | Tel: (087) 5777 630 | Cell: 072 268 2623 E-mail: [email protected]<mailto:[email protected]> SERVICEDESK.REQUEST.AREA: TSD Service Management Enterprise Management Nagios DL: DL – FNB Entman From: tosolini, walter [mailto:[email protected]] Sent: Monday, August 01, 2016 3:22 PM To: Charalambous, Dino <[email protected]> Cc: Marcel Schulte <[email protected]>; OMD Mailing List ([email protected]) <[email protected]> Subject: Re: [omd-users] Email/sms Notifications stopped working Try check the "Notifications" in Wato, you must have a rule. Check inside the rule if timeperiod is correctly selected, of course if you have a timeperiod, and the Notification Method is set? Also the match the host/svc type if selected. In my installation is worked without change nothing in global settings. Distinti Saluti, Walter Tosolini System Engineer COGITO srl Via Tavagnacco 63, 33100 Udine Tel. +39 0432 486316<tel:%2B39%200432%20486316> Fax +39 0432 1632281<tel:%2B39%200432%201632281> Dati societari: www.cogitoweb.it<http://www.cogitoweb.it/> - e-mail: [email protected]<mailto:[email protected]> Il contenuto di questa mail è tutelato dalla normativa sulla Privacy : http://www.cogitoweb.it/privacy 2016-08-01 15:11 GMT+02:00 Charalambous, Dino <[email protected]<mailto:[email protected]>>: Hi all, Thank you for your responses. @Marcel, the buttons are all activated. @Walter, there are contacts assigned to the services/servers. The notifications were working before to my inbox I noticed they stopped working around the time when I was attempting to get the pager alerts working with the email contact. So what I was doing was fiddling with the Global Setting: Email command line used for plain notifications. I added the value '$CONTACTPAGER$' so it now looks like this….. mail -s '$SUBJECT$' '$CONTACTEMAIL$' '$CONTACTPAGER$'. It didn’t work so I reset it to the default value. From there I attempted to modify the notifications_command.cfg file to have the '$CONTACTPAGER$' value in the commands service-notify-by-email & host-notify-by-email. Again this didn’t seem to get the pager to send with email, so I reverted them back to their default settings. Since then I have been getting no mail notifications and cant see where its gone wrong….. When I run the commands from the command line, they work, so it appears to be related to the WATO GUI, but again, cant see where its gone wrong Dino Charalambous System Engineer | CCNA Core Technology Solutions | TSD Service Management 288 Pretoria Avenue Randburg | Tel: (087) 5777 630 | Cell: 072 268 2623 E-mail: [email protected]<mailto:[email protected]> SERVICEDESK.REQUEST.AREA: TSD Service Management Enterprise Management Nagios DL: DL – FNB Entman From: Marcel Schulte [mailto:[email protected]<mailto:[email protected]>] Sent: Tuesday, July 26, 2016 5:55 PM To: tosolini, walter <[email protected]<mailto:[email protected]>>; Charalambous, Dino <[email protected]<mailto:[email protected]>> Cc: OMD Mailing List ([email protected]<mailto:[email protected]>) <[email protected]<mailto:[email protected]>> Subject: Re: [omd-users] Email/sms Notifications stopped working Hi Dino, we recently had the case where someone "accidentally" deactivated notifications in master control snapin. I'd check for that for all sites first... Regards, Marcel tosolini, walter <[email protected]<mailto:[email protected]>> schrieb am Di., 26. Juli 2016 um 15:23 Uhr: If you see only check-mk-notify on service/host contacts, and not the explicit users, means your contact group is not allowed to send alarms on that service/host. Walter Tosolini 2016-07-26 11:10 GMT+02:00 Charalambous, Dino <[email protected]<mailto:[email protected]>>: Hi all, Im running omd 1.3 in a distributed environment using checkmk WATO. Of recent I am not receiving email/sms notifications. It was working before. I have setup the contact group assignments for services and host. I can send mail from the notify users action button and that works. I’ve tested the mail -s plugin from the command line, and all of that works. When I do a fake check result to test the notifications, I don’t get anything out. When I look at the Host-and service notifications log, I see that it only sends to check-mk-notify, and I don’t even have that user in my user list. Any clues as to where I should start looking Dino Charalambous System Engineer | CCNA Core Technology Solutions | TSD Service Management 288 Pretoria Avenue Randburg | Tel: (087) 5777 630 | Cell: 072 268 2623 E-mail: [email protected]<mailto:[email protected]> SERVICEDESK.REQUEST.AREA: TSD Service Management Enterprise Management Nagios DL: DL – FNB Entman To read FirstRand Bank's Disclaimer for this email click on the following address or copy into your Internet browser: https://www.fnb.co.za/about-fnb/legal-matters/email-disclaimer.html If you are unable to access the Disclaimer, send a blank e-mail to [email protected]<mailto:[email protected]> and we will send you a copy of the Disclaimer. _______________________________________________ omd-users mailing list [email protected]<mailto:[email protected]> http://lists.mathias-kettner.de/mailman/listinfo/omd-users _______________________________________________ omd-users mailing list [email protected]<mailto:[email protected]> http://lists.mathias-kettner.de/mailman/listinfo/omd-users To read FirstRand Bank's Disclaimer for this email click on the following address or copy into your Internet browser: https://www.fnb.co.za/about-fnb/legal-matters/email-disclaimer.html If you are unable to access the Disclaimer, send a blank e-mail to [email protected]<mailto:[email protected]> and we will send you a copy of the Disclaimer. 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