My experience is that the user has to a) subscribe to this mailing list
and b) he doesn't know how to search for other things like in a FAQ.
Of course, you think it's easy to subscribe and I can search in a mail
archive. But for the *average* user these are unfamiliar things and IMHO
they don't want to go this "complicated" way.
That's a reason why the forums are so successful.
So, +1 for keeping both.
Marcus
Am 06/24/2011 11:57 PM, schrieb Andy Brown:
Rob Weir wrote:
Does anyone see a difference other than the obvious difference of
technology, between the OOo user list and the forums? Are they being
used for different kinds of things? Or are they just different ways
of doing the same things?
-Rob
There is a big difference from the users stand point. If you want to
see how "hot" this topic can get go to [1] and search for forum . As
an individual I prefer mailing list but I understand why some prefer
forums. For those that do not have high speed connections forums are a
bandwidth hog. The disadvantage to a mailing list is most of the time
you have to be subscribed or you may miss replies to your question and
makes it hard to follow up as needed.
[1] http://www.mail-archive.com/[email protected]/
For my part we need and can support both.
