Am 08/24/2011 02:10 AM, schrieb Gavin McDonald:


-----Original Message-----
From: Marcus (OOo) [mailto:[email protected]]
Sent: Wednesday, 24 August 2011 12:05 AM
To: [email protected]
Subject: Re: [email protected] [Was: Re: [Discussion]
[email protected]]

Am 08/23/2011 03:29 PM, schrieb Eike Rathke:
Hi Marcus,

On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:

And very often they write to the list but aren't subscribed. So they
don't get the answer unless someone is CC'ing them.

That actually is a failure of how the list is setup when it has
Reply-To pointing to the mailing list address (AKA Reply-To mangling).
Without Reply-To a Reply-All goes to the sender and the mailing list.

Maybe, but they are still not subscribed. So the moderator has to let the
posts through; again and again until the user is subscribed.

ew,, no that does not have to happen at all.

the moderator can do a reply-all , choose the -accept and the -allow
addresses
then hit send. (of the moderation email).
 From then on, no more moderation of that user using that email address.

No need to repeatedly let the same user in.

Of course it depends on the intelligence of the used ML system. Thanks for the hint. I didn't know that this is possible in general. ;-)

Marcus



In a forum all in one place. You can search, write and can get
answers. It's up to us if a subscription is needed. It would work
without.

Furthermore, I don't think that mailing lists are common for the
average user. But forums are.

Mailing lists are much more accepted by those who actually help
because handling is much easier than any web forum. You can setup your
own scoring, flags, delete unimportant stuff in your personal archive
and so on. To get the best of both worlds best would be a forum gated
to a mailing list and vice versa. Searching the mailing list would
also be possible at mail-archive.com, or gmane..

Not before they got to know how this is working. In a forum it is obvious.
All
is in one place.

What if we just had support forums, but no users list?  Would we
miss anything?  Would users?  Note that phpBB forums allow a person
to subscribe to a forum or a topic, so those who want to receive
emails can.  But they would need to go back to the forum website to
respond.

And that just sucks.

I don't think that we or the users would miss anything because there
is no chance to miss something as the communitation method is not
existing.

Well, I try to avoid forums whenever possible.

And there are users that try to avoid mailing lists. ;-)

At the end it seems the best solution is still to go 2 ways: ML and forum.

Marcus

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