On 05/20/2012 11:54 AM, Wolf Halton wrote:
On Sun, May 20, 2012 at 1:33 PM, Albino Biasutti Neto
<[email protected]>wrote:
Hi.
2012/5/20 Paulo de Souza Lima<[email protected]>
I think you mean "How old are you?" =)
Sorry, thanks.
Maybe we could contribute to improve those questions. My 2 cents:
Are you using it at your work (ask where does he/she work) or at home, or
both?
Do you think you have enough support? Where do you use to get support?
(manuals, friends, forum, mailing lists, etc)
Good!
Open to suggestions. :-)
Albino
Where will these questions be asked? During the download process? During
the registration process? A poll on the web site?
-Wolf
I'll throw my .02 in here.
Assuming we could get them to "register" somehow and supply an e-mail
address, would it be an idea to send them an e-mail like a month later
and get feedback *after* they've used the product for a bit?
No ideas about questions except for the general items like performance
issues, etc.
PS Website polls 1 to 2 question open-ended questions (questions without a
set choice of answers) have been known to produce very useful data-sets
among users of public library services, and I would suggest that model as
an interesting way to find out our own blind spots, regarding usage trends.
Closed-end questions such as "do you like seagulls" can only get 3
responses, "yes," "no" and "no response at all."
--
------------------------------------------------------------------------
MzK
"The reports of my death are greatly exaggerated."
-- Mark Twain
