Non-subscriber posts ARE moderated. However, the moderators have limited options with regard to approving/rejecting posts. One can approve the message or reject it. (A reason for rejection can be given but I have no idea what is done with those.)
The moderator sees the message as an attachment to the moderation message. It is possible to reply to it in addition-to/instead-of allowing the post to go to the list. The problem is that all (the few, the proud, the irritable) moderators here receive the same message for moderation approval/rejection. The moderators can copy each other via the moderator address so the others know the disposition, but it gets ungainly quickly. In moderating here, my job is done if I see that the post has already reached the list. If not, I check the submitted message mainly for spam to discard, including the occasional LinkedIn connection request to the list. I will not know whether another moderator has done the same thing already. If the message is related to OpenOffice-lineage support, I approve it, allowing peer support to do the rest. As this list becomes a bigger target for support requests/grievances/etc, human moderation will break down under scale. - Dennis PS: As the moderator of an unrelated private list, I regularly reply to non-spam requests that I am not approving. I copy the other moderators of that list so they know and so they can provide more-specific responses if they wish. However, this is a case where someone is using the wrong list entirely and they need to know that there are other places to post their problems/concerns. That is, they need to come to a list like this one or find a forum. -----Original Message----- From: John Hart [mailto:[email protected]] Sent: Saturday, March 31, 2012 15:37 To: [email protected] Subject: Re: A moderator's view of this list [was: Re: I Hate Your Product] [ ... ] Non subscriber posts could be moderated before going to the list and responses could be tagged by respondents to be sent back to non subscribers if they were appropriate. [ ... ] --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
