Meme,

Are you perhaps referring to SMS-based courtesy notices? That will
require new low-level configuration.  Email-based courtesy notices,
however, are available out of the box today, assuming all the
underlying bits (MTA server, sender address, etc) are set up
appropriately.

-- 
Mike Rylander
 | Director of Research and Development
 | Equinox Software, Inc. / Your Library's Guide to Open Source
 | phone:  1-877-OPEN-ILS (673-6457)
 | email:  [email protected]
 | web:  http://www.esilibrary.com

On Thu, May 16, 2013 at 10:04 AM, Meme Marlow <[email protected]> wrote:
> Hi, Bill.
>
> This is something we have been trying to do. I was told yesterday that the 
> courtesy notices were not a possiblity and that code has to be written to get 
> this done. I am interested in having this done, so would you keep me in the 
> loop on this. I would be interested in helping to support this upgrade.
>
> Thanks,
>
> Meme
>
> ----- Original Message -----
> From: "Bill Coffey" <[email protected]>
> To: "Evergreen Discussion Group ([email protected])" 
> <[email protected]>
> Sent: Wednesday, May 15, 2013 8:45:57 AM
> Subject: [OPEN-ILS-GENERAL] 3 day Courtesy Notice not being received
>
> I have been receiving numerous complaints from patrons about not getting a 3 
> Day Courtesy Notice.
> They are getting the Hold notices, and at least the first late notice, I am 
> still verifying the other late notices.
> I have checked and triple checked the template and it is working when I test 
> it in the local admin area for notices.
> Has anyone had this problem and know of a way to fix it.
>
> Thanks
>
> Bill Coffey
> Wayne County Public Library
> System Administrator
> 1001 E. Ash St.
> Goldsboro NC, 27530
> [email protected]<mailto:[email protected]>
> www.wcpl.org<http://www.wcpl.org/>
> Work ph: (919) 735-6249
> Fax: (919) 735-1824
>

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