Hi Buzzy, folks, We’ve experienced this a bit in our consortium as well and can’t seem to really track down a persistent identifying cause….best luck we have had has been with adjusting barcode scanners and telling staff to slow down on scanning things. Not real scientific, but seems to help…
-Tony Tony Bandy [email protected]<mailto:[email protected]> OHIONET 1500 West Lane Ave. Columbus, OH 43221-3975 614-486-2966 x19 From: [email protected] [mailto:[email protected]] On Behalf Of Buzzy Nielsen Sent: Friday, April 11, 2014 1:02 PM To: Evergreen general listserv Subject: [OPEN-ILS-GENERAL] Items not checking in? Hi folks, We have libraries in our consortium that are claiming that Evergreen is not properly checking in items, i.e. that they're scanning the items for check in but the system isn't taking the item off the patron's account. We're running 2.5.1. Personally, I'm pretty sure we've got PEBKAC going on. At our local library, we've implemented work flow improvements and the problem has pretty much disappeared. Still, I thought I'd ask: have any of you experienced this issue? Cheers! Buzzy *********************************** Library Director Hood River County Library District 502 State St Hood River, OR, 97031 541-387-7062 http://hoodriverlibrary.org
