That's still good information to know, Josh! Thanks! Terran McCanna PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, GA 30345 404-235-7138 [email protected]
On Fri, Nov 3, 2017 at 10:14 AM, Josh Stompro <[email protected]> wrote: > After sending this message I thought of one other critical difference > between the selfcheck and administrator logins. We have openkiosk set to > run directly as the shell, so explorer doesn’t run. And that seems to be > the culprit. When I launch openkiosk from the normal explorer shell, then > the printing works fine, with no delay before cut. So I think this is > solved. Sorry about the noise. > > > > Josh Stompro - LARL IT Director > > > > *From:* Open-ils-general [mailto:open-ils-general- > [email protected]] *On Behalf Of *Josh Stompro > *Sent:* Friday, November 03, 2017 8:53 AM > *To:* [email protected] > *Subject:* [OPEN-ILS-GENERAL] Star receipt printer , self check, pause > before cut > > > > This sender failed our fraud detection checks and may not > be who they appear to be. Learn about spoofing > <http://aka.ms/LearnAboutSpoofing> > > Feedback <http://aka.ms/SafetyTipsFeedback> > > Hello, I’m curious if anyone has run into this and found a solution for it. > > > > We use Star TSP100 and TSP600 receipt printers. Our self check machines > use the web based self check interface. We use the openkiosk browser to > serve up the self check interface on our machines. > > > > When I’m logged in as administrator and test out the self check printing a > receipt, the receipt prints and cuts all at once. > > > > But when using a non privileged user to run openkiosk, there is a 2 second > delay at the end of the receipt, before the paper gets cut. This causes > users to try and tear out the receipt before it cuts, which sometimes > messes up the printer, causing future prints to misfeed back into the > printer. It seems like the printer is waiting for more input before it > times out and initiates a cut. > > > > I’ve tried giving the selfcheck user profile full permissions to the > printer, no change. I’ve tried putting the selfcheck user in the > administrator group, no change. > > > > Has anyone run into something like this? > > Thanks > > Josh > > > > Lake Agassiz Regional Library - Moorhead MN larl.org > > Josh Stompro | Office 218.233.3757 EXT-139 <(218)%20233-3757> > > LARL IT Director | Cell 218.790.2110 <(218)%20790-2110> > > >
