We have a number of libraries that use a collections agency (UMS) as well.
We export reports to them and they handle the notices.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Tue, Mar 13, 2018 at 2:24 PM, Jessica Woolford <jwoolf...@biblio.org>
wrote:

> Hi Jennifer,
>
> We don't have any academic libraries as members, we have K-12 schools. For
> them, we set up some reports to run at the end of their semesters and
> helped them create a mail merge based on the report data. This is very
> similar to what Dawn's library is doing, except slightly more automated. I
> have attached the documentation we give these libraries for setting up the
> mail merge. I believe you can also set up the mail merge to email through
> Outlook if you have the Microsoft Office Suite.
>
> We have not set up any action triggers in the way that you're looking for,
> but I'm sure many our libraries would love to have something like that.
>
> On a related note, we have one library that uses a collectiton agency.
> They are a public library They send their patrons to collections after they
> reach $25 in fines. Any notifications they send once the patrons reach this
> threshold are handled by the collections agency, I believe.
>
> I hope that helps!
>
> Jessica
>
> On Tue, Mar 13, 2018 at 12:33 PM, Walz, Jennifer <jlw...@asbury.edu>
> wrote:
>
>> Jason and those he mentions -
>>
>>  Thanks!    I would be grateful for ANY information about how to set this
>> up.   I CAN set up the trigger notice in the system IF I have some solid
>> information about how make it work.    What triggers?  What hooks?  What
>> defaults?  Etc.
>>
>>  Can someone from Bibliomation or IIRC comment?   Send some specifics?
>>  How about any other academic libraries?
>>
>>  Anything that you can supply Jason would be most gratefully received.
>>
>>  Thanks!
>>
>> Jennifer
>>
>> -----Original Message-----
>> From: Open-ils-general [mailto:open-ils-general-bounc
>> e...@list.georgialibraries.org] On Behalf Of Jason Stephenson
>> Sent: Tuesday, March 13, 2018 10:59 AM
>> To: open-ils-general@list.georgialibraries.org
>> Subject: Re: [OPEN-ILS-GENERAL] Billing notices?
>>
>> Jennifer, et al.
>>
>> We generate bills for fines for some of our members. These are usually
>> sent by email using what I believe are the stock triggers for this. The
>> emails are sent when the patron exceeds the fine count.
>>
>> We may generate PDF bills for this for some of our members, but I'd need
>> to check that code to make certain, and I'm a bit busy with other things at
>> the moment.
>>
>> It sounds like you're asking for something that Evergreen may not do out
>> of the box, but I think Bibliomation may have set up once for their
>> academic members. IIRC, they had something that would generate billing
>> notices for students near the end of the semester.
>>
>> If you want more information about the usual fine notices, I can probably
>> look it up later.
>>
>> Cheers,
>> Jason
>>
>
>
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105 <(203)%20577-4070>
>

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