On Sat, Aug 2, 2008 at 4:23 PM, Ming Kin Lai <[EMAIL PROTECTED]> wrote: > If asking for a way to report a bug resembles looking for free > support, well, I don't know what to say. ?If I have a product and > care about it, I would love people giving feedback and tell me > what's wrong about it. ?I too have to eat, pay rent and gas, etc. > ?And I basically would provide free service to the company by > reporting a bug to it.
I would suggest trying to reproduce the problem in OpenSolaris, Solaris Express, etc. If it still exists and you can't find the bug by searching at bugs.opensolaris.org, file it there. If the bug has been fixed in OpenSolaris, there is a pretty good chance that Sun knows about it and has not chosen to (or chosen not to) backport it to Solaris 10. If the bug still exists in OpenSolaris but you can't find a bug report, you can file one at bugs.opensolaris.org. Since the code bases are closely related Sun has a pretty good idea that it affects more than just OpenSolaris. I too am often annoyed that my pet bug doesn't get fixed in the release I need to run in production. However, I have embraced involvement (honest feedback, evaluations of proposals, code contributions) in OpenSolaris as my means to limiting the time that bugs bother me. It doesn't mean that I always get my way, but when approached tactfully it almost always means that I am heard by those that are best able to cause changes to happen. -- Mike Gerdts http://mgerdts.blogspot.com/ _______________________________________________ opensolaris-discuss mailing list [email protected]
