On Wednesday 18 Aug 2010 03:23:11 Jean-Daniel Dodin wrote:
> Le 17/08/2010 15:12, Graham Lauder a écrit :
> > Our market penetration is below what it should be considering the
> > corporate backing we have, the maturity of the project and the quality
> > of the product.
> 
> it's the result of history, and on this brand have little to do.

I agree that history and some outside factors, that we are all well aware of,  
have impacted on our mindshare within the Linux community, but I am wondering 
if our whole marketing effort has been misdirected, trying to take a slice of 
a one percent market when we should be going after a share of the 99%  

> 
> Understand me: I don't say we don't have to make our logo/branding
> better! But It looks like you didn't follow all the SuSE history :-).
> The lizard was changed many times, and once we changed even the green to
> take blue. This was not a good choice and we come back to green. Let
> alone because most other colors are already used by others distros.

Ooh god, I remember the blue, Thank heavens that didn't last long. I also 
remember some pretty good efforts on behalf of our corporate partner.  The 
NLD9 campaign was a pretty good effort, I could never understand why they 
abandoned that for the Enterprise version. It had impact, good visual 
identity, good strong message and oozed sophistication and reliability.  The 
washed out green of the SLE10 campaign was a backward step IMNSHO.  

The point is I do have a bit of a handle on the history and I would have liked 
to participate earlier but circumstances didn't really allow, so the 
frustration has built over time.  I have been out there at the coal face and I 
get frustrated when I attend conferences or events and I'm a single face in 
the crowd of Ubuntu guys 


> 
> >  From a visual impact point of view and from a style point of view it is
> >  not
> > 
> > good, we like it because it's familiar.  Familiarity however, breeds
> > complacency.
> 
> and who say so? You. I don't. where is the market study, the value
> engineering study (http://en.wikipedia.org/wiki/Value_engineering)?

First don't get me wrong, I actually like the visual matrix since 11.0.  The 
DVDs are visually excellent, although I'm not so down with the latest retail 
box.  The Grey and Green pallet oozes solidity, dependability, sophistication. 
Excellent for a corporate market.  

Me, I'm a fan of  Geeko, I managed to score a few of the magnet toy Geekos.  
Gad!! I would love a few thousand of those.  I would package them with the 
retail box.  Imagine them on the shop shelves, huge point of difference.  Good 
fun image, it would be wicked and I could get them on shelves of the big 
chainstores in a heartbeat right in MS's face, but again that's point of sale 
stuff and not what we're talking about here.   

I've already stated that we need to do the basic ground work.  Define our 
target market and brand accordingly 

> 
> > It is in fact well known compared to ours, if only because of the warm
> > fuzzy story behind it
> 
> I have an ubuntu official cd right in front of myself, and I don't see
> where is there a brand! 10.04 written in big dots, and dots all under
> (http://t2.gstatic.com/images?q=tbn:wwd-6EJXzj8whM:http://aleex.fr/wp-conte
> nt/uploads/2010/05/2010-05-22-15.31.43.jpg -
> http://api.ning.com/files/VE6O*Ddc5Bo8J-6M-MjhO*XyiN1O1nm87khUrW1UYSYp1sfKX
> 7-wKe3s45F7AMUgC1WD8qEmGitnAno5R4DIsTJSAQ0rvUrU/CDUbuntu10.04.LTS.300pin.jp
> g?width=139&height=136)

The CD is not about marketing image, that's about sales, which is a different 
beast altogether and frankly I don't think that we're that badly off right now 
in that area.  


> 
> > Ok then, define for me if you will the target demographic that this
> > branding and style was aimed at.
> 
> YES. This we have to do (see the strategy discussion). And YES, I think
> green is today the real target: people world future aware are much
> closer of the open source spirit than most others
> 
> > Not dangerous, scary, it's an entirely different thing.  If a brand isn't
> > working then change it.
> 
> did you notice McDonald changed red to green :-)))

The Golden Arches are still there and the green I think is probably a local 
thing because it's certainly red and gold here.  Also I think that in parts of 
Europe I would say green is probably good for that demographic 

> 
> 
>  Find the demographic of the target market and design
> 
> > to suit. It doesn't actually mean that we need to abandon the old
> > branding. Changing the branding is only problematic if it's done badly
> > and really speaking there was no real plan around our present branding,
> > it was done to make the project feel good about itself, in other words
> > it was aimed internally.
> 
> yes, as somebody else said, we have to build a marketing team, fine tune
> the branding and promote it.

Amen to that

> 
> Don't forget openSUSE had first to battle to build a distro (the move to
> Novell was not that easy), a wiki, mailing lists, forums, localized
> sites, a community.

I can relate to that, I shared an office with the Novell guys here and watched 
it disassemble around me and in that office was one of the lead developers 
of the original openSUSE.  

> 
> And now we can go ahead and speak about brand.
> 
> So thanks opening this discussion!

Thank you for taking part.

> 
> jdd


Cheers
GL

-- 
Graham Lauder,
OpenOffice.org MarCon (Marketing Contact) NZ
http://marketing.openoffice.org/contacts.html

OpenOffice.org Migration and training Consultant.

Ambassador for OpenSUSE Linux on your Desktop 

INGOTs Assessor Trainer
(International Grades in Office Technologies)
www.theingots.org.nz
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