Since this discussion has come up again, I've decided to sum up my reasons for 
supporting a forum, as well as how I see this forum existing within the 
community.


In support of a forum:

* Knowing it isn't going anywhere - Now don't get me wrong, I really doubt 
suseforums.net and suselinuxsupport.de are going anywhere, but one of the 
very big things I like about an official forum is that its here to stay.  Its 
not going to be sold off, be replaced by advertising, or forgotten about by 
the owner.  I have recently (and not so recently) experienced this on too 
many forums to list here; several of which being major forums for major 
F/LOSS software and several being completely unrelated, but the result was 
the same.  The site was sold, and because of the popularity, became a place 
for advertisers to easily get links and prominent google results, or the new 
owner really didn't care and was only interested in advertising revenue, and 
the site went downhill, etc, etc.  Knowing that an official forum exists 
means knowing this will never happen to the official forum.

* openSUSE is the community, and an openSUSE forum shows a more linked 
community. - There are people who go on mailing lists, people who go on 
newsgroups, people who go on forums, so on, and so on.  Sometimes they go on 
several of these.  The fact is, many new users are very familiar with forums, 
and know that if these forums exist, they are there to support them in some 
way.  Not having an official forum, imho, does not show us to be a contiguous 
community, but more of what we seem today - scattered, uncommunicative, and 
disinterested in cooperation.

* openSUSE.org is the known hub for SUSE now - SUSE & openSUSE as a community 
has been all over the prominent Linux magazines as of late, and openSUSE.org 
is the first place people end up going.  Knowing this, and knowing the desire 
to get new users involved in more than just downloading or just keeping the 
torrent up, openSUSE.org must be the place to grab their attention and 
maintain it.  The revised main page is a start toward this, but there needs 
to be a variety of options for new users to communicate directly on there.  
Yes, there is a list of forums now, but people will tend to think "but which 
is the one I'm supposed to join", or "which one has the guy who maintains xyz 
package", etc, etc. An official forum is a first step - even if a maintainer 
stays over at suselinuxsupport.de, by joining the official openSUSE forum, 
one of the members of this list (or of the existing forums who is on both), 
will be able to guide the new user where they need to go.  The fact is, new 
users are familiar with forums, and it would be good to be able to get them 
right into one.

* The evils of DRM, patents, etc, will have more visibility - I think its 
beneficial to say "We can't answer that question here, because it would be 
illegal.  Read <link> for more information.  There are other forums you can 
find this information at."  I think it will help expose (as titled) the evils 
of DRM, patents, HDCP, etc, etc.

Other examples are posted on the opensuse wiki at 
http://en.opensuse.org/Forum-discussion-results


Against a Forum:

* Angering existing forum maintainers - This is the only reason I'd have 
against a forum, and I don't believe its a good reason either.  I don't 
believe they should be angry honestly, because I don't think an attempt at 
unifying our community into a cohesive whole could possibly be something to 
be against.


How an official forum would work within the existing community:

* Act as a central place of discussion - Bugs, packaging problems, wishlist 
items, etc, etc all pop up all over the existing forums.  If the maintainers 
of those forums post on the official forum about the topic, there is only one 
place developers, maintainers, wiki guys, etc need to look.  Theres no reason 
to have to monitor (yes, I know its basically 2 - but there are smaller ones 
elsewhere) multiple forums if theres one place for these topics to be 
reviewed.

* Another means for direct interaction and discussion - As was seen from this 
discussion on the list, theres a number of people out there who are very 
influential within the community, and will post to forums, but have little or 
no interest in ever being a part of a mailing list.  Since we've obviously 
had various areas of breakdown in communication, this will provide another 
(while not perfect, it is quite visible) means of interaction.  Discussions 
on the list which continue on the forums, and vice-versa, will allow messages 
to be easily forwarded to and from the list and the forums.  Again, not a 
perfect solution, but quite better than what there is now.  There is 
definitely a feeling among users not on the list that there is a small group 
deciding the who/what/when/where/why of openSUSE, and this could be a start 
to bridging that gap.

* Current moderators and administrators, perhaps along with additional 
moderators and administrators, will cooperatively form the staff of the 
official forum - Obviously, there are many who are experienced within the 
openSUSE community who would make ideal administrators and moderators for an 
official forum.  As part of their job with the official forum, these existing 
moderators and administrators responsibilities should include the management 
of the information across their current forum and an official forum.  
Cross-posting, forwarding to the list as well, etc.

* Single sign-on - The current openSUSE wiki (and thus, Novell site) logins 
should be the same as the forums.  By doing so, new registrants to an 
official openSUSE forum could be told of how they can contribute to the wiki 
as well.  Many posters will do lengthy tutorials, complicated packaging 
information, etc, and all this information is extremely valuable and welcomed 
as documentation on the wiki.

* openSUSE project integration - Forums could be dedicated to specific 
projects, and perhaps even limited in posting vs. visibility; ie: a member of 
Better Desktop, SUPER, SLICK, JackLab, etc projects can post to their 
specific subforum, while all members will be able to view the posts.  New 
members could then opt to contact project maintainers and get involved in the 
various subprojects, allowing these to grow as well.  The project 
participants can post updates, and start a thread in a general forum outside 
of their specific subforum, noting to community members of significant 
updates.  These types of updates may then be noted on some sort of news 
update on the wiki (pending main page redesign).


Well, I think that about sums up my position.  Imho, there are scores of 
benefits, but I tried to list what I felt to be the major ones here.  I'm not 
exactly sure what the precise final answer is about what was discussed about 
FOSDEM, but if its technical ability, I think we should discuss how the final 
decision will be made.  If the decision was made, then I believe we should 
begin discussing the incorporation of the community, and what should be 
happening with official openSUSE forums.

Joseph M. Gaffney
aka CuCullin

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