> || -----Original Message-----
> || From: Rachel Carmichael [mailto:[EMAIL PROTECTED]]
> || Sent: Friday, May 11, 2001 10:21 AM
> || To: Multiple recipients of list ORACLE-L
> || Subject: RE: RE: Silver vs. Gold support
> ||
> ||
> || so the support bill we just paid should get refunded because
> || it was for
> || Silver Support which no longer exists?
RC/Godess,
Not sure if the above was sarcasm (which I love), but if not, I would
guess that for existing customers, there will just be a change in
terminology at some point, and you will talk about having "premium"
support instead of "silver".
...
> >>and I pay for support
> || but they
> || desupport the products I have paid support for, and instead
> || of giving me the
> || new software release so that the support I paid for is still
> || relevant, they
> || will charge me for the update.
That would be my concern also. Presumably the 7% annual for
"support" only (no upgrade) will be proportionately cheaper.
That presumption assumes a rational universe, however, which as you
probably noticed even in your godess-like life, may be problematic in
some cases.
> >>And not give me a prorated refund.
Oh no! don't you feel that you should simply be honored to have a
"simple", but "rich" (whatever that means ???), set of "more flexible
options" now? :)
> || Ya know, if I'm gonna get screwed I'd at least like to enjoy it
Well then, by all means don't take a government job. :)
regards,
ep
...
> || >http://www.oracle.com/support/index.html?support_ebus.html
...
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Author: Eric D. Pierce
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