Ric wrote:

Hi Jonathan,

Just be aware, that the way Zeffy arranges to be “no-fee” to the organization 
is to pass the fee on to the consumer instead.

Thanx, Ric Goldman
[email protected]
 
and I reply:

Is that correct?  I have no experience with them but the home page claims, at 
the bottom:

"Zeffy makes money exclusively from optional tips from your donors" and goes 
into some detail below that.

"Zeffy relies entirely on optional tips from your donors. When making a payment 
on a Zeffy form, your donors can choose to contribute to Zeffy or not. On 
average, 2 out of 3 donors leave us a tip. This is enough to cover all our 
costs and re-invest in the development of Zeffy. Zeffy has been working with 
nonprofits for 7 years and, thanks to this 100% free model, currently supports 
100,000 organizations across North America."

"Donors are never forced to tip Zeffy. They can leave an optional tip if they 
want to support Zeffy. If they don't, the nonprofit still keeps 100% of the 
money raised."

This is certainly counterintuitive - it sounds like they're eating the 
credit-card processing fees and making it up from optional tips.  Ric, do you 
have experience which contradicts these home page claims?

-- Alan



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