Hi Erik,

It's hard to give you an answer here, this is the first report we have from
a system that crashes without emitting any logs at all.
In other cases, when we had an unexpected crash with few information, it
was because of some OS related procedures (eg. process kill under heavy
load), but also in that case we had a log stating that the server was
killed.

Could you please share your logs? Maybe we will find some hints in the
history

Thanks

Luigi


2016-04-08 2:18 GMT+02:00 Erik Pragt <erik.pr...@gmail.com>:

> Btw, running OrientDB 2.1.9.
>
>
> On Friday, April 8, 2016 at 10:05:33 AM UTC+10, Erik Pragt wrote:
>>
>> Hi all,
>>
>> As the question title suggests, our OrientDB database crashed today. We
>> got notified by our monitoring server that our sites aren't accepting any
>> requests anymore, which was quickly traced to OrientDB being unavailable,
>> i.e., not running anymore.
>>
>> However, when checking the logs (orientdb.err/orientdb.log), there was no
>> indication at all of any crash. What can I do to investigate this issue,
>> and, even better, prevent OrientDB from crashing again? This isn't the
>> first time OrientDB crashes, but usually it's with an OutOfMemory
>> exception, which we fixed(?) by giving it more memory. Currently, the DB
>> hardly does anything (1 request per 10 seconds?), and we're a bit worried
>> that once we do get some requests, that OrientDB might crash more often.
>>
>> Our current settings to run OrientDB look like this:
>>
>> ORIENTDB_SETTINGS="-Dprofiler.enabled=true"
>> JAVA_OPTS_SCRIPT="-Djna.nosys=true -XX:+HeapDumpOnOutOfMemoryError
>> -Djava.awt.headless=true -Dfile.encoding=UTF8 -Drhino.opt.level=9"
>>
>> # ORIENTDB MAXIMUM HEAP. USE SYNTAX -Xmx<memory>, WHERE <memory> HAS THE
>> TOTAL MEMORY AND SIZE UNIT. EXAMPLE: -Xmx512m
>> MAXHEAP=-Xmx1024m
>> # ORIENTDB MAXIMUM DISKCACHE IN MB, EXAMPLE, ENTER
>> -Dstorage.diskCache.bufferSize=8192 FOR 8GB
>> #MAXDISKCACHE=""
>> MAXDISKCACHE="-Dstorage.diskCache.bufferSize=8192"
>>
>> If we need to provide some more information, please let me know.
>>
>> Kind regards,
>>
>> Erik Pragt
>>
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