Thanks Andrey.

I checked both files, and there's nothing of internet. This is my complete
kern.log file for example:

Apr  8 10:10:04 localhost kernel: [1282413.300235] audit_printk_skb: 24
callbacks suppressed
Apr  8 10:10:04 localhost kernel: [1282413.300241] type=1400
audit(1460103004.823:19): apparmor="STATUS" operation="profile_replace"
parent=21949 profile="unconfined" name="/usr/sbin/mysqld" pid=21956
comm="apparmor_parser"
Apr  8 10:11:27 localhost kernel: [1282496.440652] type=1400
audit(1460103087.963:20): apparmor="STATUS" operation="profile_replace"
parent=22456 profile="unconfined" name="/usr/sbin/mysqld" pid=22460
comm="apparmor_parser"

and my /var/log/syslog also doesn't contain anything exciting....




On Sat, Apr 9, 2016 at 3:40 PM, Andrey Lomakin <[email protected]>
wrote:

> Hi Erik,
> Could you inspect following files /var/log/syslog and /var/log/kern.log
> using grep for example  grep -i orient /var/log/kern.log and send us
> results.
>
>
> On Sat, Apr 9, 2016 at 1:35 AM Erik Pragt <[email protected]> wrote:
>
>> Thanks! I'm using Ubuntu, I think 14.x
>>
>> On 09 Apr 2016, at 00:55, Andrey Lomakin <[email protected]>
>> wrote:
>>
>> Hi Erik,
>> If system error happens (that is the only reason which we can think why
>> it was shutted down without any exceptions) your OS log should contain
>> information about
>> that error.
>> Which OS do you use ?
>>
>> On Fri, Apr 8, 2016 at 3:48 PM Erik Pragt <[email protected]> wrote:
>>
>>> Hi Luca,
>>>
>>> I'm sorry, that was an error on my part: I changed that after the crash,
>>> before the crash it was on a very low setting, around 400. I'll change it
>>> back anyway!
>>>
>>>
>>> Erik
>>>
>>> On 08 Apr 2016, at 20:10, Luca Garulli <[email protected]> wrote:
>>>
>>> Hi Erik,
>>> Do you have 2GB of RAM on that server? if this is the case, you cannot
>>> have 8GB of RAM for the Diskcache:
>>>
>>> -Dstorage.diskCache.bufferSize=8192
>>>
>>> So this must be the reason. This is the formula:
>>>
>>> diskcache + heap < available ram
>>>
>>> So with 1,5GB of free RAM, try these settings:
>>>
>>> MAXHEAP=-Xmx700m and -Dstorage.diskCache.bufferSize=512
>>>
>>> Best Regards,
>>>
>>> Luca Garulli
>>>
>>> Founder & CEO
>>> OrientDB <http://orientdb.com/>
>>>
>>>
>>>
>>> On 8 April 2016 at 10:14, Erik Pragt <[email protected]> wrote:
>>>
>>>> Hi Luca,
>>>>
>>>> Thanks for your response.
>>>>
>>>> - I'm running on Digital Ocean, 2 core 2 gig version.
>>>> - Around 1500 mb.
>>>> - What kind of swap do you mean? On an OS level?
>>>>
>>>> Thanks for the help!
>>>> Erik
>>>>
>>>> On Friday, April 8, 2016 at 5:39:06 PM UTC+10, l.garulli wrote:
>>>>>
>>>>> Hi Erik,
>>>>>
>>>>> If OrientDB dies with no log, it means the OS killed it. The most
>>>>> common reason is the out of memory.
>>>>>
>>>>> Look at:
>>>>> http://stackoverflow.com/questions/726690/who-killed-my-process-and-why
>>>>>
>>>>> A few questions for you:
>>>>>
>>>>>    - How much physical RAM do you have on that server and
>>>>>    - How much is available before you start OrientDB server?
>>>>>    - Did you configure any swap for your server?
>>>>>
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> Luca Garulli
>>>>> Founder & CEO
>>>>> OrientDB <http://orientdb.com/>
>>>>>
>>>>>
>>>>> On 8 April 2016 at 09:34, Luigi Dell'Aquila <[email protected]>
>>>>> wrote:
>>>>>
>>>>>> Hi Erik,
>>>>>>
>>>>>> It's hard to give you an answer here, this is the first report we
>>>>>> have from a system that crashes without emitting any logs at all.
>>>>>> In other cases, when we had an unexpected crash with few information,
>>>>>> it was because of some OS related procedures (eg. process kill under 
>>>>>> heavy
>>>>>> load), but also in that case we had a log stating that the server was
>>>>>> killed.
>>>>>>
>>>>>> Could you please share your logs? Maybe we will find some hints in
>>>>>> the history
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>> Luigi
>>>>>>
>>>>>>
>>>>>> 2016-04-08 2:18 GMT+02:00 Erik Pragt <[email protected]>:
>>>>>>
>>>>>>> Btw, running OrientDB 2.1.9.
>>>>>>>
>>>>>>>
>>>>>>> On Friday, April 8, 2016 at 10:05:33 AM UTC+10, Erik Pragt wrote:
>>>>>>>>
>>>>>>>> Hi all,
>>>>>>>>
>>>>>>>> As the question title suggests, our OrientDB database crashed
>>>>>>>> today. We got notified by our monitoring server that our sites aren't
>>>>>>>> accepting any requests anymore, which was quickly traced to OrientDB 
>>>>>>>> being
>>>>>>>> unavailable, i.e., not running anymore.
>>>>>>>>
>>>>>>>> However, when checking the logs (orientdb.err/orientdb.log), there
>>>>>>>> was no indication at all of any crash. What can I do to investigate 
>>>>>>>> this
>>>>>>>> issue, and, even better, prevent OrientDB from crashing again? This 
>>>>>>>> isn't
>>>>>>>> the first time OrientDB crashes, but usually it's with an OutOfMemory
>>>>>>>> exception, which we fixed(?) by giving it more memory. Currently, the 
>>>>>>>> DB
>>>>>>>> hardly does anything (1 request per 10 seconds?), and we're a bit 
>>>>>>>> worried
>>>>>>>> that once we do get some requests, that OrientDB might crash more 
>>>>>>>> often.
>>>>>>>>
>>>>>>>> Our current settings to run OrientDB look like this:
>>>>>>>>
>>>>>>>> ORIENTDB_SETTINGS="-Dprofiler.enabled=true"
>>>>>>>> JAVA_OPTS_SCRIPT="-Djna.nosys=true -XX:+HeapDumpOnOutOfMemoryError
>>>>>>>> -Djava.awt.headless=true -Dfile.encoding=UTF8 -Drhino.opt.level=9"
>>>>>>>>
>>>>>>>> # ORIENTDB MAXIMUM HEAP. USE SYNTAX -Xmx<memory>, WHERE <memory>
>>>>>>>> HAS THE TOTAL MEMORY AND SIZE UNIT. EXAMPLE: -Xmx512m
>>>>>>>> MAXHEAP=-Xmx1024m
>>>>>>>> # ORIENTDB MAXIMUM DISKCACHE IN MB, EXAMPLE, ENTER
>>>>>>>> -Dstorage.diskCache.bufferSize=8192 FOR 8GB
>>>>>>>> #MAXDISKCACHE=""
>>>>>>>> MAXDISKCACHE="-Dstorage.diskCache.bufferSize=8192"
>>>>>>>>
>>>>>>>> If we need to provide some more information, please let me know.
>>>>>>>>
>>>>>>>> Kind regards,
>>>>>>>>
>>>>>>>> Erik Pragt
>>>>>>>>
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>> --
>> Best regards,
>> Andrey Lomakin, R&D lead.
>> OrientDB Ltd
>>
>> twitter:@Andrey_Lomakin linkedin:https://ua.linkedin.com/in/andreylomakin
>>
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> --
> Best regards,
> Andrey Lomakin, R&D lead.
> OrientDB Ltd
>
> twitter:@Andrey_Lomakin linkedin:https://ua.linkedin.com/in/andreylomakin
>
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