Hi Alvaro, Thanks for your answer at first. I am using the Owner menu which is under People Menu. I cleared cache and rebuilt config after upgrade.
On the other hand, i can update ticket owner from responsible menu. Any ideas? On Tue, 7 Feb 2017 at 17:13, Alvaro Cordero <[email protected]> wrote: Hello, It looks like you are using Responsible Feature instead of Owner? Did you clear your cache and rebuild config after finishing the upgrade process? Best Regards 2017-02-07 7:57 GMT-06:00 Gökhan Öner <[email protected]>: Hi Everyone, I have upgraded from OTRS 4.0.13 to 5.0.16. When i try to update the owner from owner menu, i couldn't find any place to select owner. Everything seems true in SysConfig. The screenshot is attached. Can anyone help me with this issue ? Regards. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs -- *Alvaro Cordero RetanaConsultor de Tecnologias* *Tel: 22585757 ext 123* *Email:* [email protected] --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs -- *Gökhan Öner* *Information Technology* *Sabancı University* *T:+90 (216) 483 91 81* *E:[email protected] <e%[email protected]>*
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