On 1/15/2018 6:04 PM, Edlhuber, Florian wrote:
Hi,

- Nick Bright schrieb:
>We use templates for updates (work
>orders, etc) which can't be applied to
>notes (at least in 3.3.x).
Easy answer: update. No other good option available.
Updating is not an option, as it would require several thousand dollars of re-implementing customization.

If it's not possible, the the answer is "it's not possible", not "ur doin it rong!".

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