What version of OTRS are you using? As per my experience you just add your Dynamic Field and as soon as it is used you can find it in stats.
In other forums, there is a mention that some guy was using Article Dynamic Fields, are you sure you are creating Ticket Dynamic Fields and not other types of fields. https://forums.otterhub.org/viewtopic.php?t=19480 Regards. 2018-06-12 13:30 GMT-06:00 Nick Bright <[email protected]>: > On 6/12/2018 1:02 PM, Alvaro Cordero wrote: > >> Hello Nick, it is posible, it should be as simple as creating a new stat >> of object TicketAccumulation and use your Dynamic Fields as Filters or as >> Columns. >> > As I said in my OP, no such column filter is available; that's what I'm > asking for help with. > > I suspect that I've missed a SysConfig parameter somewhere, or something. > > > -- > ----------------------------------------------- > - Nick Bright - > - Vice President of Technology - > - Valnet -=- We Connect You -=- - > - Tel 888-332-1616 x 315 / Fax 620-331-0789 - > - Web http://www.valnet.net/ - > ----------------------------------------------- > - Are your files safe? - > - Valnet Vault - Secure Cloud Backup - > - More information & 30 day free trial at - > - http://www.valnet.net/services/valnet-vault - > ----------------------------------------------- > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > -- *Alvaro Cordero RetanaConsultor de Tecnologias* *Tel: 22585757 ext 123* *Email:* [email protected]
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