Hi again,
it now works, including sending & receiving emails, thank you for this very
cool product, we love it!
As we used the email sending function of OTRS, we noticed a malfunction (or
too old RFC document?). We received
an email from a valid email address called
[EMAIL PROTECTED] (please notice the two dots in the middle, which are
valid!),
but OTRS reported "invalid xxxxx <[EMAIL PROTECTED]> (rfc822)! "
Is RFC 822 outdated for newer SMTP/POP3 server web.de uses? Or how should we
handle
those email addresses?
Additionally, our cron jobs are running fine, except this one:
ERROR: OTRS-PM3-10 Perl: 5.6.0 OS: linux Time: Mon Mar 31 20:00:12 2003
Message: Auth for user [EMAIL PROTECTED] failed!
Traceback (5019):
Module: main::FetchMail Line: 137
Module: /opt/otrs//bin/PostMasterPOP3.pl Line: 103
Is this [EMAIL PROTECTED] important in some way? If not, how could I remove
it?
Greetings,
Andreas
----- Original Message -----
From: "Martin Edenhofer" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, March 31, 2003 9:10 AM
Subject: Re: [otrs] Installation problems
> Hi Andreas,
>
> On Sun, Mar 30, 2003 at 11:14:58PM +0200, gd^crazy wrote:
> > thank you for your fast response.
> > I downloaded the DBI package, and the perl check reported "OK" on all
.pl
> > files now!
> > Unfortunately, I�m still not able to solve the .pl-files downloading,
maybe
> > you could take
> > a look at my virtual server section:
> >
> > <VirtualHost 217.160.110.118>
> > DocumentRoot /opt/otrs/bin/cgi-bin
> > ServerName otrs.unitedbytes.de
> > ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
> > </VirtualHost>
>
> Your entry should look like that one:
>
> <VirtualHost 217.160.110.118>
> DocumentRoot /opt/otrs/var/httpd/htdocs/
> ServerAdmin [EMAIL PROTECTED]
> ServerName otrs.unitedbytes.de
> CustomLog /path/to/access_log combined
> ErrorLog /path/to/error_log-stroh
> ScriptAlias /otrs/ /opt/otrs/bin/cgi-bin/
>
> <Location /otrs>
> SetHandler perl-script
> PerlHandler Apache::Registry
> Options ExecCGI
> PerlSendHeader On
> </Location>
> </VirtualHost>
>
>
> > Greetings & Thanks again!
> >
> > Andreas
>
> Martin
>
> --
> Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
> --
> nohl: 9:07am up 42 days, 18:29, 6 users, load average: 0.00, 0.04,
0.06
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>
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