OK! I decided to delete all the files and start from scratch. I logged in using the user otrs, then unpacked the tar file. Copied the Config.pm.dist to Config.pm and the other one also.
I then decided to try it out, and WAM ! It's working. If I execute the SetPermissions.sh file, it breaks it! Don't know why. So, i'll setup the db and let you know if there's anyother issues I come accross. thanks for all your help Robert! ----------------------> Nelson Pereira www.Ott-Motorcycles.ca ----- Original Message ----- From: "Robert Kehl" <[EMAIL PROTECTED]> To: "User questions and discussions about OTRS." <[EMAIL PROTECTED]> Sent: Thursday, October 16, 2003 10:34 AM Subject: Re: [otrs] Permission problems > On Thursday, October 16, 2003 4:17 PM > nelson pereira <[EMAIL PROTECTED]> wrote: > >> Hm... then I assume, you should get suexec to at work. Then you'd > >> have to use SetPermissions.sh like this: > >> > >> /opt/otrs/bin/SetPermissions.sh /opt/otrs otrs wardmedi otrs wardmedi > > > > Do I need to leave the User and Group in the Virtual Host? > > Please refer to Apache.org's documents on this. It's explained in detail > there. Note: You cannot use 'User' in combination to suexec, don't > mangle these two. > > User directive: > http://httpd.apache.org/docs-2.0/mod/mpm_common.html#user > SuExec: > http://httpd.apache.org/docs-2.0/suexec.html > SuExecUserGroup: > http://httpd.apache.org/docs-2.0/mod/mod_suexec.html#suexecusergroup > > SuExec isn't trivial neither easy, but it's worth it. > > Btw, upgrading to RH 9.x or whatever the current release is would help, > too, I assume. > > >> $Self->{SessionModule} = 'Kernel::System::AuthSession::DB; > >> # $Self->{SessionModule} = 'Kernel::System::AuthSession::IPC'; > >> #use Kernel::System::AuthSession::IPC; > >> use Kernel::System::AuthSession::DB; > > > > Done > > did it help? > > Robert Kehl > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f�r Ihr OTRS System? > => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
