On Thursday, October 16, 2003 3:41 PM
nelson pereira <[EMAIL PROTECTED]> wrote:
> See bellow:
> ---------------------->
> Nelson Pereira
> www.Ott-Motorcycles.ca
>
>> You mean, you can't access Apache at all then? For sure you have to
> exactly, none of the virtual host work, they all say Forbidden 403
> error. **Take note that this server is a hosting server which has
> Cpanel software
Hm... then I assume, you should get suexec to at work. Then you'd have
to use SetPermissions.sh like this:
/opt/otrs/bin/SetPermissions.sh /opt/otrs otrs wardmedi otrs wardmedi
>> Which steps did you perform when switching to apache/apache? When
>> using suexec, you should be able to run each of your virtual servers
>> under a different account.
>
> Changed the User and Group that apache runs under, from nobody to
> apache
You forgot to replace permissions throughout the various virtual hosts
roots. But I#d advice to try suexec.
>> So you seem to have a database connection? What does
>> perl /opt/otrs/bin/CheckDB.pl
>> say?
>
> Invalid argument at /opt/otrs/Kernel/System/Log.pm line 62.
This points to a missing IPC component. Set this in
/opt/otrs/Kernel/Config.pm:
$Self->{SessionModule} = 'Kernel::System::AuthSession::DB;
# $Self->{SessionModule} = 'Kernel::System::AuthSession::IPC';
Be sure to also have these in /opt/otrs/scripts/apache-perl-startup.pl:
#use Kernel::System::AuthSession::IPC;
use Kernel::System::AuthSession::DB;
> (13)Permission denied: access to /otrs/installer.pl failed because
> search permissions are missing on a component of the path
Again: suexec will help, I assume.
hth,
Robert Kehl
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