On Thursday, October 16, 2003 2:35 PM
nelson pereira <[EMAIL PROTECTED]> wrote:
> If I change the web server user from nobody to apache, all the
> virtual host are not accessible, so this
> is not an option.
You mean, you can't access Apache at all then? For sure you have to set
the right permissions to all necessary directories, otherwise Apache
won#t be able to see anything. Refer
Which steps did you perform when switching to apache/apache? When using
suexec, you should be able to run each of your virtual servers under a
different account.
As this is no OTRS-specific issue, you might get more contrete help on
an apache mailing list. Not that I'd like to drive you away from here,
but there may be places more suitable to quickly solve your problem.
> It worked for a bit last night, was able to go to the installer and
> setup the DB stuff.
So you seem to have a database connection? What does
perl /opt/otrs/bin/CheckDB.pl
say?
> Now, it's giving me an error:
> Internal Server Error
What does Apache's error_log and access_log say?
What do
perl -cw /opt/otrs/bin/cgi-bin/installer.pl
perl -cw /opt/otrs/bin/cgi-bin/index.pl
say?
Regards,
Robert Kehl
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