Try adding the following to you my.cnf set-variable = max_allowed_packet=20M
That's what we use (on a Windows MySQL 4.x installation). Thomas >-----Original Message----- >From: Brice Levy [mailto:[EMAIL PROTECTED] >Sent: Thursday, February 19, 2004 2:08 PM >To: User questions and discussions about OTRS. >Subject: Re: [otrs] StorageDB configuration > > >Hi Martin, > >> Normally /etc/my.cnf works (in my cases). >I found out that /etc/my.cnf works, and the other ways too. >What's more, the default on my system is 16Mbytes, which is >quote enough for >our needs : >-- >$ mysql --help | grep packet >max_allowed_packet current value: 16777216 >-- > >Alas, I still get the 'packet bigger than' error in OTRS logs for a >2.6Mbytes file (the otrs-1.1.3-01.tar.gz archive, actually :) >I have been trying with mysql : >mysql Ver 12.17 Distrib 4.0.10-gamma, for portbld-freebsd4.8 (i386) >mysql Ver 11.18 Distrib 3.23.56, for portbld-freebsd5.1 (i386) >on different servers, both have a default value of 16777216 for >max_allowed_packet, and both give the same error > > >> Martin Edenhofer > >Brice > >_______________________________________________ >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >Support oder Consulting f�r Ihr OTRS System? >=> http://www.otrs.de/ > DISCLAIMER: This message contains information that may be privileged or confidential and is the property of the Roxar Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorised to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
