Hi Brice,
On Thu, Feb 19, 2004 at 02:31:40PM +0100, Brice Levy wrote:
> > Try adding the following to you my.cnf
> >set-variable = max_allowed_packet=20M
>
> I've added the following lines to /etc/my.cnf
> [mysql]
> set-variable = max_allowed_packet=20M
>
> It seems to be ok for mysql :
> $ mysql --help | grep packet
> max_allowed_packet current value: 20970496
>
> But it looks like otrs does not take this parameter in count. I don't know
> how I could test it with another application that uses mysql client.
No, OTRS tries to insert the attachment but the database returnes the
error.
However, max_allowed_packet is working in any other cases (I never heard
that this isn't working). Maybe you have 2 mysql server or it's the wrong
machine or something like that.
> Thanks for help,
> Brice
Martin Edenhofer
--
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