hi,
i'm having trouble getting the 'PostMaster::PreFilterModule' working when
following the instructions at
http://doc.otrs.org/1.2/en/html/receiving-email-filter-module.html
i'm running otrs-1.2.2-01 on a SuSE 9.0 with apache with mod_perl, mySQL etc.
I seem to have everything i need working so far except
'PostMaster::PreFilterModule'
Here is what i've put into Config.pm:
[...]
# ---------------------------------------------------- #
# Dispatching rules for sorting / filtering mail #
# ---------------------------------------------------- #
# Job Name: 1-Match
# (sort emails with From: @aol.com to Misc Queue)
$Self->{'PostMasterPOP3::PreFilterModule'}->{'1-Match'} = {
Module => 'Kernel::System::PostMasterPOP3::Filter::Match',
Match => {
From => '@aol.com',
},
Set => {
'X-OTRS-Queue' => 'Misc',
},
};
[...]
I've got a seperate queue configured (let's call it MyQueue) and under
AdminArea --> POP3 Account Management i've configured it to POP mail from
an external account and it's set to Trusted=Yes, Dispatching="Dispatching
by selected Queue", Queue="MyQueue", Valid=valid
and when i send mail with '[EMAIL PROTECTED]' in the 'From' header to
that POP account it goes to MyQueue instead of going to the Misc queue as
it should.
i've tried bin/PostMasterPOP3.pl -d2 and the logs show no mention of the
filter at all.
any ideas what i might be doing wrong?
thanks,
~steven
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