thanks for the suggestion robert but this is also not filtering mail which
matches into the set queue:
$Self->{'PostMaster::PreFilterModule'}->{'1-Match'} = {
Module => 'Kernel::System::PostMaster::Filter::Match',
Match => { 'From' => '.+ at aol\.com', },
Set => { 'X-OTRS-Queue' => 'Misc', },
};
what might i try next?
thanks,
~Steven
On Tue, 16 Mar 2004, Steven Shults wrote:
> forgot to mention that i initially tried:
>
> $Self->{'PostMaster::PreFilterModule'}->{'1-Match'} = {
> Module => 'Kernel::System::PostMaster::Filter::Match',
>
> but changed 'PostMaster' to 'PostMasterPOP3' (shown in my first post) to
> see if that's what i was missing.
>
> ~steven
>
> > hi,
> >
> > i'm having trouble getting the 'PostMaster::PreFilterModule' working when
> > following the instructions at
> > http://doc.otrs.org/1.2/en/html/receiving-email-filter-module.html
> >
> > i'm running otrs-1.2.2-01 on a SuSE 9.0 with apache with mod_perl, mySQL
> > etc.
> >
> > I seem to have everything i need working so far except
> > 'PostMaster::PreFilterModule'
> >
> > Here is what i've put into Config.pm:
> > [...]
> > # ---------------------------------------------------- #
> > # Dispatching rules for sorting / filtering mail #
> > # ---------------------------------------------------- #
> >
> > # Job Name: 1-Match
> > # (sort emails with From: @aol.com to Misc Queue)
> > $Self->{'PostMasterPOP3::PreFilterModule'}->{'1-Match'} = {
> > Module => 'Kernel::System::PostMasterPOP3::Filter::Match',
> > Match => {
> > From => '@aol.com',
> > },
> > Set => {
> > 'X-OTRS-Queue' => 'Misc',
> > },
> > };
> > [...]
> >
> > I've got a seperate queue configured (let's call it MyQueue) and under
> > AdminArea --> POP3 Account Management i've configured it to POP mail from
> > an external account and it's set to Trusted=Yes, Dispatching="Dispatching
> > by selected Queue", Queue="MyQueue", Valid=valid
> >
> > and when i send mail with '[EMAIL PROTECTED]' in the 'From' header to
> > that POP account it goes to MyQueue instead of going to the Misc queue as
> > it should.
> >
> > i've tried bin/PostMasterPOP3.pl -d2 and the logs show no mention of the
> > filter at all.
> >
> > any ideas what i might be doing wrong?
> >
> > thanks,
> > ~steven
> > _______________________________________________
> > OTRS mailing list: otrs - Webpage: http://otrs.org/
> > Archive: http://lists.otrs.org/pipermail/otrs
> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> > Support oder Consulting f�r Ihr OTRS System?
> > => http://www.otrs.de/
> >
>
> _______________________________________________
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> Support oder Consulting f�r Ihr OTRS System?
> => http://www.otrs.de/
>
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting f�r Ihr OTRS System?
=> http://www.otrs.de/
