forgot to mention that i initially tried:
$Self->{'PostMaster::PreFilterModule'}->{'1-Match'} = {
Module => 'Kernel::System::PostMaster::Filter::Match',
but changed 'PostMaster' to 'PostMasterPOP3' (shown in my first post) to
see if that's what i was missing.
~steven
> hi,
>
> i'm having trouble getting the 'PostMaster::PreFilterModule' working when
> following the instructions at
> http://doc.otrs.org/1.2/en/html/receiving-email-filter-module.html
>
> i'm running otrs-1.2.2-01 on a SuSE 9.0 with apache with mod_perl, mySQL
> etc.
>
> I seem to have everything i need working so far except
> 'PostMaster::PreFilterModule'
>
> Here is what i've put into Config.pm:
> [...]
> # ---------------------------------------------------- #
> # Dispatching rules for sorting / filtering mail #
> # ---------------------------------------------------- #
>
> # Job Name: 1-Match
> # (sort emails with From: @aol.com to Misc Queue)
> $Self->{'PostMasterPOP3::PreFilterModule'}->{'1-Match'} = {
> Module => 'Kernel::System::PostMasterPOP3::Filter::Match',
> Match => {
> From => '@aol.com',
> },
> Set => {
> 'X-OTRS-Queue' => 'Misc',
> },
> };
> [...]
>
> I've got a seperate queue configured (let's call it MyQueue) and under
> AdminArea --> POP3 Account Management i've configured it to POP mail from
> an external account and it's set to Trusted=Yes, Dispatching="Dispatching
> by selected Queue", Queue="MyQueue", Valid=valid
>
> and when i send mail with '[EMAIL PROTECTED]' in the 'From' header to
> that POP account it goes to MyQueue instead of going to the Misc queue as
> it should.
>
> i've tried bin/PostMasterPOP3.pl -d2 and the logs show no mention of the
> filter at all.
>
> any ideas what i might be doing wrong?
>
> thanks,
> ~steven
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