Here is my problem : >Hi, > >I have just installed otrs (i am a newbee) and i nedd some help. > >I can't join this url : http://my_server/otrs/installer.pl > >Forbidden >You don't have permission to access /otrs/installer.pl on this server. > >My config : > >Mandrake 10.1 >in my commonhttpd.conf : (i think my error is here !! but i don't >understand) (this file is included in httpd.conf), >I don't know where i must write this lines : > > With mod_perl (speed!): > ======================= > Add this to the mod_perl stuff section in httpd.conf > [...] > > Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" > Alias /otrs/ "/opt/otrs/bin/cgi-bin/" > > <Location /otrs> > SetHandler perl-script > PerlHandler Apache::Registry > Options ExecCGI > PerlSendHeader On > PerlSetupEnv On > </Location> > >=> The user must to be apache >=> I don't find the section where to add in commonnhttpd.conf ... > I have try this : > ><IfModule mod_alias.c> > > Alias /icons/ /var/www/icons/ > Alias /doc /usr/share/doc > ScriptAlias /cgi-bin/ /var/www/cgi-bin/ > ScriptAlias /protected-cgi-bin/ /var/www/protected-cgi-bin/ > <IfModule mod_perl.c> > Alias /perl/ /var/www/perl/ > Alias /cgi-perl/ /var/www/perl/ > Alias /otrs-web/ /opt/otrs/var/httpd/htdocs/ > Alias /otrs/ /opt/otrs/bin/cgi-bin/ > > <Location /otrs> > SetHandler perl-script > PerlHandler Apache::Registry > Options ExecCGI > PerlSendHeader On > PerlSetupEnv On > </Location> > </IfModule> > > ></IfModule> > > >Thanks for your help, > >Bernard
-----Message d'origine----- De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] la part de Robert Kehl Envoy� : vendredi 21 janvier 2005 00:50 � : User questions and discussions about OTRS. Objet : Re: [otrs] Installation Bernard PRE schrieb: > As somebody installed on Mandrake 10.1 with success ? > > Pb with perl > Pb with httpd What's wrong on MDK 10.1? I have it running here smoothly... With kind regards, Robert Kehl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
