Have you checked spam rules/quarantine stores? LQ
> -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Tequila Troutman > Sent: Monday, June 11, 2007 2:39 PM > To: [email protected] > Subject: Re: [otrs] queue notification > > I don't get an email notification if a customer submits a > ticket into one of these new queues. I have the queues listed > in "my queues". I have rights to all groups. I also have new > ticket notification set up under my profile. I can see these > new queues when I log in. I can get email notifications from > the default postmaster queue. I just can't get notifications > from any new queues I set up. > > > >From: Myles Musser <[EMAIL PROTECTED]> > >Reply-To: "User questions and discussions about OTRS.org" > ><[email protected]> > >To: "User questions and discussions about OTRS.org" <[email protected]> > >Subject: Re: [otrs] queue notification > >Date: Mon, 11 Jun 2007 14:24:20 -0400 > > > >I assume you mean you don't get notified of new tickets created in > >these queues. I would double-check that you've got that > queue listed as > >one of your queues. > > > >~Jadon > > > >Tequila Troutman wrote: > >>Hi All, > >> > >>I am using otrs 2.1 on fedora 4. I get notifications on the default > >>queues but when I set up a new queue I do not get a > notification. Can > >>anyone tell me what I am missing? > >> > >>_________________________________________________________________ > >>Play games, earn tickets, get cool prizes. Play now--it's FREE! > >>http://club.live.com/home.aspx?icid=CLUB_hotmailtextlink1 > >> > >>_______________________________________________ > >>OTRS mailing list: otrs - Webpage: http://otrs.org/ > >>Archive: http://lists.otrs.org/pipermail/otrs > >>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > >>Support or consulting for your OTRS system? > >>=> http://www.otrs.com/ > >> > > > >-- > > > >~ Jadon Rose > > > >"/Experience a writer's heart"/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
