On 21/09/07 13:29, "Nils Breunese (Lemonbit)" <[EMAIL PROTECTED]> wrote:
> Mikkel Nielsen wrote: > >> When i choose to set a ticket as "waiting" and give in a date, how >> do i >> manage this ticket to be hidden until the given date? > > I don't know where you're looking and where you don't want the ticket > to show up (the ticket not even showing up in searches would be > inconvenient I guess). When I set a pending reminder on a ticket it > disappears from the queue view. The ticket is in my "Locked tickets" and if its not locked its in my "Queue window" I would like it not to bee shown any other places but in the searches, because we have many tickets that are pending for more than 6 months. > >> Btw. Is there a english forum and/or tecnical-faq for otrs somewhere? > > I don't know of any. There's doc.otrs.org, but that's it. Someone was > recently suggesting a wiki. > > Nils Breunese. > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ -- Med venlig hilsen Mikkel Robin Nielsen Support ansvarlig WorldWeb Interactive A/S Idyl 9A DK-6000 Kolding Tlf: +45 70 213 214 Fax: +45 70 213 215 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
