Hi, I did a clean Windows install this weekend and everything seems to be working well, despite the fact that I'm a totally new to this. I do however, have some questions: 1) In my setup OTRS is retrieving POP3 emails from my ISP provided server. After retrieval OTRS deletes the messages from the server. Is there any way to have OTRS leave them on the server? 2) Also since the ISP has no built in spam filters, we generally receive 100+ spam's per day. Is there any way to pre-filter them before they get into OTRS? Related to this: can we delete the spam messages from the Junk queue? (I now have 400+ junk emails!)
Thanks for any insight you can offer... BJ
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