Jaroslaw Czarniak wrote:
Probably it's a very simple question but I can't find it anywhere. How to open previously closed ticket ??
Add a note and set the state to something else than closed. Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
