In my case notes doesn't have menu to change ticket state. Weird ? Tuesday 29 January 2008 14:43:11 Nils Breunese (Lemonbit) napisał(a): > Jaroslaw Czarniak wrote: > > Probably it's a very simple question but I can't find it anywhere. > > How to open previously closed ticket ?? > > Add a note and set the state to something else than closed. > > Nils Breunese. > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/
-- Pozdrawiam Jarosław Czarniak Jarsat s.c. Kruczkowskiego 13F 80-288, Gdańsk jczarniak (at) jarsat (dot) pl tel. 0 58 741 77 02
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