Hi Laurent Thank you, but unfortunately I think the link you pasted was cut short... I have not been able to search for the bug successfully, so would you please post the URL again? Thank you very much for your help on this! Regards Mike
2008/6/19 Laurent Minost <[EMAIL PROTECTED]>: > Hi Mike, > > Please check http://bugs.otrs.org/show_bug.cgi?id(70 > I think it will help you. > > BR, > > Laurent MINOST > > Mike Alsweiler a écrit : >> >> Apologies if this is a simple question - I'm new to OTRS. When a customer >> logs in to the customer interface, they can click the Company Tickets button >> to see tickets raised by others in their company. If the user clicks on the >> ticket raised by another, he/she gets a No Permission message. >> >> Is there any way of making it possible for all users within the Company to >> view (and hopefully add notes against) tickets raised by others within their >> company? >> >> Thanks in advance! >> > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? >> >> http://www.otrs.com/ > -- Mike Alsweiler Advanced Metering Manager Formway Metering Services phone +64 9 580 1182 | mobile + 64 21 464 949 email [EMAIL PROTECTED] | skype mikealsweiler _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
