Hi Mike and Laurent, You can't post bugzilla-links to this mailing list for some reason. Just post the bug id and the recipient can search for it on bugs.otrs.org.
-- Lars > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Mike Alsweiler > Sent: Thursday, June 19, 2008 9:51 AM > To: User questions and discussions about OTRS.org > Subject: Re: [otrs] Customer unable to view other tickets for > same Company > > Hi Laurent > Thank you, but unfortunately I think the link you pasted was cut > short... I have not been able to search for the bug successfully, so > would you please post the URL again? Thank you very much for your help > on this! > Regards > Mike > > 2008/6/19 Laurent Minost <[EMAIL PROTECTED]>: > > Hi Mike, > > > > Please check http://bugs.otrs.org/show_bug.cgi?id(70 > > I think it will help you. > > > > BR, > > > > Laurent MINOST > > > > Mike Alsweiler a écrit : > >> > >> Apologies if this is a simple question - I'm new to OTRS. > When a customer > >> logs in to the customer interface, they can click the > Company Tickets button > >> to see tickets raised by others in their company. If the > user clicks on the > >> ticket raised by another, he/she gets a No Permission message. > >> > >> Is there any way of making it possible for all users > within the Company to > >> view (and hopefully add notes against) tickets raised by > others within their > >> company? > >> > >> Thanks in advance! > >> > > > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support or consulting for your OTRS system? > >> > >> http://www.otrs.com/ > > > > > > -- > Mike Alsweiler > Advanced Metering Manager > Formway Metering Services > > phone +64 9 580 1182 | mobile + 64 21 464 949 > email [EMAIL PROTECTED] | skype mikealsweiler > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > =ttp://www.otrs.com/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
