Hi Lars,
Thks for your answer.
What a strange behaviour :)
For Mike : Bug ID is 2870.
BR,
Laurent MINOST
Lars Jørgensen a écrit :
Hi Mike and Laurent,
You can't post bugzilla-links to this mailing list for some reason. Just post
the bug id and the recipient can search for it on bugs.otrs.org.
--
Lars
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mike Alsweiler
Sent: Thursday, June 19, 2008 9:51 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Customer unable to view other tickets for
same Company
Hi Laurent
Thank you, but unfortunately I think the link you pasted was cut
short... I have not been able to search for the bug successfully, so
would you please post the URL again? Thank you very much for your help
on this!
Regards
Mike
2008/6/19 Laurent Minost <[EMAIL PROTECTED]>:
Hi Mike,
Please check http://bugs.otrs.org/show_bug.cgi?id(70
I think it will help you.
BR,
Laurent MINOST
Mike Alsweiler a écrit :
Apologies if this is a simple question - I'm new to OTRS.
When a customer
logs in to the customer interface, they can click the
Company Tickets button
to see tickets raised by others in their company. If the
user clicks on the
ticket raised by another, he/she gets a No Permission message.
Is there any way of making it possible for all users
within the Company to
view (and hopefully add notes against) tickets raised by
others within their
company?
Thanks in advance!
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
http://www.otrs.com/
--
Mike Alsweiler
Advanced Metering Manager
Formway Metering Services
phone +64 9 580 1182 | mobile + 64 21 464 949
email [EMAIL PROTECTED] | skype mikealsweiler
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=p://www.otrs.com/
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=ttp://www.otrs.com/
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
