Thank you Laurent, that did the trick. 2008/6/19 Laurent Minost <[EMAIL PROTECTED]>: > Hi Lars, > > Thks for your answer. > What a strange behaviour :) > > For Mike : Bug ID is 2870. > > BR, > > Laurent MINOST > > Lars Jørgensen a écrit : >> >> Hi Mike and Laurent, >> >> You can't post bugzilla-links to this mailing list for some reason. Just >> post the bug id and the recipient can search for it on bugs.otrs.org. >> >> >> -- >> Lars >> >>> -----Original Message----- >>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >>> Behalf Of Mike Alsweiler >>> Sent: Thursday, June 19, 2008 9:51 AM >>> To: User questions and discussions about OTRS.org >>> Subject: Re: [otrs] Customer unable to view other tickets for >>> same Company >>> >>> Hi Laurent >>> Thank you, but unfortunately I think the link you pasted was cut >>> short... I have not been able to search for the bug successfully, so >>> would you please post the URL again? Thank you very much for your help >>> on this! >>> Regards >>> Mike >>> >>> 2008/6/19 Laurent Minost <[EMAIL PROTECTED]>: >>>> >>>> Hi Mike, >>>> >>>> Please check http://bugs.otrs.org/show_bug.cgi?id(70 >>>> I think it will help you. >>>> >>>> BR, >>>> >>>> Laurent MINOST >>>> >>>> Mike Alsweiler a écrit : >>>>> >>>>> Apologies if this is a simple question - I'm new to OTRS. >>> >>> When a customer >>>>> >>>>> logs in to the customer interface, they can click the >>> >>> Company Tickets button >>>>> >>>>> to see tickets raised by others in their company. If the >>> >>> user clicks on the >>>>> >>>>> ticket raised by another, he/she gets a No Permission message. >>>>> >>>>> Is there any way of making it possible for all users >>> >>> within the Company to >>>>> >>>>> view (and hopefully add notes against) tickets raised by >>> >>> others within their >>>>> >>>>> company? >>>>> >>>>> Thanks in advance! >>>>> >>>> _______________________________________________ >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> Support or consulting for your OTRS system? >>>>> >>>>> http://www.otrs.com/ >>> >>> >>> -- >>> Mike Alsweiler >>> Advanced Metering Manager >>> Formway Metering Services >>> >>> phone +64 9 580 1182 | mobile + 64 21 464 949 >>> email [EMAIL PROTECTED] | skype mikealsweiler >>> _______________________________________________ >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> Support or consulting for your OTRS system? >>> p://www.otrs.com/ >>> >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> Support or consulting for your OTRS system? >> ttp://www.otrs.com/ >> > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? >> >> http://www.otrs.com/ >
-- Mike Alsweiler Advanced Metering Manager Formway Metering Services phone +64 9 580 1182 | mobile + 64 21 464 949 email [EMAIL PROTECTED] | skype mikealsweiler _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
