Hi, The only way that I can think of achieving this is to set up a separate queue to pipe emails from certain senders to by using the PostMaster Filter. And then to only put an auto-response on the other queue not containing these redirected emails.
Someone else may have a better solution though; -- Muz >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of >Robin Bowes >Sent: 04 August 2008 12:42 >To: [email protected] >Subject: [otrs] Don't send Auto-Response for msgs from certain senders > >Hi, > >I'm just getting to grips with OTRS v2.3.0 (currently using rc1, but >will install 2.3.0 when it is released). > >I'd like to have our monitoring system alert msgs sent to our OTRS >system, but don't need/want to send replies to the alert/warning msgs. > >Is there a way to not send an auto-response to msgs from certain >senders? > >Thanks, > >R. > >_______________________________________________ >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >Support or consulting for your OTRS system? >=> http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
