Den 04/08/2008 kl. 16.08 skrev Robin Bowes:
Looks like we need to have a think about what email address we use for
what purposes and set up some queues in OTRS to auto-filter incoming
msgs.
You don't need to worry so much about email adresses if you don't want
to. OTRS can easily serve many different queues from the same address.
You just have to look at the filters Nils pointed you at.
It's down to politics. We like having just [EMAIL PROTECTED] as the
single point of contact for everybody, including monitoring systems.
You may like a different approach - but know that both is possible.
--
Lars
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