To be more specific its when im putting a user in the From Field, searching
for them, and selecting the user. This is on a windows 2003 system if it
matters.

On Wed, Dec 3, 2008 at 4:22 PM, scusack <[EMAIL PROTECTED]> wrote:

> I see in posts that I need to change the setting:
>
> "I think OTRS checks whether the entered customer mail-address seems
> to be valid through checking whether a MX-DNS-record could be found.
>
> To turn off this behaviour,
> set Framework -> Core: CheckMXRecord = No
> "
>
> Where exactly do I put:
>
> set Framework -> Core: CheckMXRecord = No
>
> What file does this go in specifically and where?
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