I see in posts that I need to change the setting:

"I think OTRS checks whether the entered customer mail-address seems
to be valid through checking whether a MX-DNS-record could be found.

To turn off this behaviour,
set Framework -> Core: CheckMXRecord = No
"

Where exactly do I put:

set Framework -> Core: CheckMXRecord = No

What file does this go in specifically and where?
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