Perfect. Working now.

Thankyou

On Wed, Dec 3, 2008 at 5:09 PM, Michiel Beijen <[EMAIL PROTECTED]> wrote:

> Simon,
>
> * log into OTRS with an administrator account
> * click on the Admin icon
> * navigate to SysConfig, under Misc
> * Search for MXRecord
>
> Now the Core group is displayed, which holds the setting for
> CheckMXRecord. If you select this you can adjust the configuration
> setting.
>
> Kind regards,
> --
> Michiel Beijen
> Software Consultant
> +31 6 - 457 42 418
> Bee Free IT + http://beefreeit.nl
>
> 2008/12/3 Simon Cusack <[EMAIL PROTECTED]>:
> > To be more specific its when im putting a user in the From Field,
> searching
> > for them, and selecting the user. This is on a windows 2003 system if it
> > matters.
> >
> > On Wed, Dec 3, 2008 at 4:22 PM, scusack <[EMAIL PROTECTED]> wrote:
> >>
> >> I see in posts that I need to change the setting:
> >>
> >> "I think OTRS checks whether the entered customer mail-address seems
> >> to be valid through checking whether a MX-DNS-record could be found.
> >>
> >> To turn off this behaviour,
> >> set Framework -> Core: CheckMXRecord = No
> >> "
> >>
> >> Where exactly do I put:
> >>
> >> set Framework -> Core: CheckMXRecord = No
> >>
> >> What file does this go in specifically and where?
> >
> > _______________________________________________
> > OTRS mailing list: otrs - Webpage: http://otrs.org/
> > Archive: http://lists.otrs.org/pipermail/otrs
> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> >
> _______________________________________________
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to