Simon, * log into OTRS with an administrator account * click on the Admin icon * navigate to SysConfig, under Misc * Search for MXRecord
Now the Core group is displayed, which holds the setting for CheckMXRecord. If you select this you can adjust the configuration setting. Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl 2008/12/3 Simon Cusack <[EMAIL PROTECTED]>: > To be more specific its when im putting a user in the From Field, searching > for them, and selecting the user. This is on a windows 2003 system if it > matters. > > On Wed, Dec 3, 2008 at 4:22 PM, scusack <[EMAIL PROTECTED]> wrote: >> >> I see in posts that I need to change the setting: >> >> "I think OTRS checks whether the entered customer mail-address seems >> to be valid through checking whether a MX-DNS-record could be found. >> >> To turn off this behaviour, >> set Framework -> Core: CheckMXRecord = No >> " >> >> Where exactly do I put: >> >> set Framework -> Core: CheckMXRecord = No >> >> What file does this go in specifically and where? > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
