Hi,

I created a new folder called "Company" inside
/usr/share/otrs/Kernel/Output/HTML/
I changed text "Company Name" and "Logo" for a different one inside the file
CustomerHeader.dtl but I am not able to see the changes in the webrowser.

I tried clearing the cache files and also closing and opening my firefox.

Any ideas?

Regards,
Carlos


On Wed, Jun 17, 2009 at 10:16 AM, Carlos Lerzundy <[email protected]>wrote:

> Thanks Leonardo,
> I was able to create the folder.
>
> Regards,
> Carlos
>
>
> On Tue, Jun 16, 2009 at 3:12 PM, Leonardo Certuche <
> [email protected]> wrote:
>
>> Hi,
>>
>> On ubuntu, if you know root password the following command should work:
>>
>> sudo mkdir /var/www/yourfolder
>>
>> If you want your folder to be published, after creating all needed files
>> in yourfolder, run the following command
>>
>> sudo chown -R www-data:www-data /var/www/yourfolder
>>
>>
>> Leonardo Certuche
>> 301 284 6250
>> 460 0727 ext 5559
>> [email protected]
>> www.itcon-ltda.com
>> Cra 31 # 54-10 TECNOSOFT
>> MedellĂ­n, Colombia
>>
>>
>> On Tue, Jun 16, 2009 at 12:54 PM, Carlos Lerzundy <[email protected]>wrote:
>>
>>> Hi Everyone,
>>> I followed the instructions on this website about creating your own theme
>>> http://doc.otrs.org/developer/2.0/en/html/c494.html
>>>
>>> The thing is that the fist step states that I need to create a new folder
>>> inside /html/ but Ubuntu is not letting me do because these folders were
>>> created by the owner "www-data".
>>>
>>> Does anyone knows why and how can I overcome this?
>>>
>>> Thanks in advance,
>>> Carlos
>>>
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